Terms of Service

Last updated: 31 January 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Lilara mobile application and website (together, the "Service"). By accessing or using Lilara, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

Please also review our Privacy Policy, which describes how we collect, use, and protect your personal data.

2. Who We Are

Lilara is operated as a sole trader under the trading name "Lilara", based in the United Kingdom.

Contact: support@lilara.co.uk

3. Eligibility

You must be at least 13 years old to use Lilara. By using the Service, you represent and warrant that you meet this age requirement.

If you are under 18, you confirm that you have your parent or guardian's permission to use the Service and that they have read and agree to these Terms on your behalf.

We reserve the right to terminate accounts if we have reason to believe a user does not meet the age requirement.

4. Account Registration

To use certain features of the Service, you must create an account. You may register using:

• Sign in with Apple
• Sign in with Google
• Email and password

You agree to:

• Provide accurate and complete information when creating your account
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorised access to your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or at our discretion.

5. The Service

Lilara is a family meal planning application that allows you to:

• Plan meals for your household
• Create and manage recipes
• Share meal plans with family members through Groups
• Assign family member profiles to meals
• Receive push notifications about meals (optional)

We may modify, suspend, or discontinue features of the Service at any time. We will endeavour to provide reasonable notice of significant changes where possible.

6. Subscriptions and Payments

Free and Premium Tiers

Lilara offers both free and premium subscription tiers. The free tier provides limited functionality, while premium subscriptions unlock additional features.

Payment Processing

All payments are processed through the Apple App Store or Google Play Store, depending on your device. We do not directly collect or store your payment card details.

Subscription Terms

• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage or cancel your subscription through your Apple App Store or Google Play Store account settings

Refunds

Refunds are handled by Apple or Google in accordance with their respective refund policies. To request a refund, please contact Apple or Google directly through their support channels.

Price Changes

We reserve the right to change subscription prices. Any price changes will take effect for the next subscription period after the change. Continued use of the Service after a price change constitutes acceptance of the new price.

7. User Content

Your Content

You retain ownership of all content you create within Lilara, including meals, recipes, and profile information ("User Content").

Licence to Us

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, and process your content solely for the purpose of providing and improving the Service.

Acceptable Use

You agree not to:

• Upload content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Infringe on the intellectual property rights of others
• Use the Service for any unlawful purpose
• Attempt to gain unauthorised access to the Service or other users' accounts
• Interfere with or disrupt the Service or servers
• Use automated systems or bots to access the Service
• Share content that could be harmful to minors

We reserve the right to remove any content that violates these Terms and to suspend or terminate accounts of users who violate these rules.

8. Groups and Sharing

Lilara allows you to create and join Groups to share meal plans with family members. When you share content within a Group:

• All Group members can view shared meals and recipes
• Group owners and administrators can manage membership
• You are responsible for only sharing content you have the right to share
• Leaving a Group does not automatically delete content you have shared

9. Intellectual Property

Our Content

The Service, including its design, features, functionality, code, graphics, and documentation, is owned by Lilara and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service without our written permission.

Trademarks

"Lilara" and associated logos are trademarks of Lilara. You may not use our trademarks without prior written consent.

Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without restriction or compensation.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any errors in the Service will be corrected

Lilara is a meal planning tool and does not provide nutritional, dietary, or medical advice. Always consult qualified professionals for health-related decisions.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• Our total liability for any claims arising from or related to the Service shall not exceed the amount you have paid us in the twelve (12) months preceding the claim, or £50, whichever is greater

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Lilara and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your User Content
• Your violation of any rights of another person or entity

13. Account Deletion

You may delete your account at any time through the app settings. When you delete your account:

• Your personal data will be deleted in accordance with our Privacy Policy
• Your active subscriptions will not be automatically cancelled—you must cancel through Apple or Google before deleting your account to avoid further charges
• Content you have shared in Groups may remain visible to other Group members

14. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and data in accordance with our Privacy Policy
• Provisions of these Terms that by their nature should survive termination shall survive

15. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may also have rights under the laws of your country of residence that cannot be waived.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last updated" date.

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

17. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lilara regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@lilara.co.uk